Two states, two files:
Locked preview — watermarked, preview-quality. This is what you judge. Free to look at, free to kill.
Kept take — the clean, full-quality file. No watermark on any plan, downloadable from the take or your library, yours forever — commercial use included.
If a download won't start
Confirm the take is actually kept — previews only export with the mark.
Downloads are tied to your session; if you opened the link in another browser or an incognito window, sign in there or re-copy the link.
Very fresh keeps can take a few seconds to finalize at full quality; retry once before assuming it's stuck.
Still stuck? Message us with the take's timestamp and model and we'll fetch the file from our side.