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Deleting your account

What deletion removes, what it can't undo, and how to do it.

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Written by Darren

You can delete your account from your account page. Before you do:

  • Download your keeps first. Deletion removes your library, and kept files can't be recovered afterwards.

  • Credits don't survive. Remaining balance — including purchased top-ups — is forfeited with the account.

  • Subscriptions stop. Any active plan is cancelled as part of deletion.

Deletion is immediate and permanent. If something's wrong that made you consider it — billing, a bug, anything — message us first; most problems are fixable in minutes.

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